The best Zoho CRM alternatives
If Zoho CRM does not fit your budget, language or WhatsApp workflow, these are the options worth a look, with data verified in July 2026.
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About Zoho CRM
Zoho CRM competes on price-to-feature ratio: for USD 14 per user per month with annual billing, the Standard plan already includes automations, customizable pipelines, reporting, and a public API.
With a free plan for up to 3 users and an interface in Spanish and Portuguese, it is a sensible choice for SMBs in Latin America and Spain that need a full-featured CRM without paying enterprise platform prices.
Zoho CRM pros
- Free plan for up to 3 users
- Standard from USD 14 per user per month with annual billing
- Five editions to scale through: from Standard to Ultimate (USD 52 annual)
- Interface in Spanish and Portuguese
- 15-day free trial on the paid plans
Zoho CRM cons
- The native WhatsApp channel (Business Messaging) is reserved for the top editions; on the rest you have to rely on third parties such as Wati
- The gap between annual and monthly billing is significant: Standard goes from USD 14 to USD 20
- With five different editions, choosing the right plan requires carefully comparing what each one includes
Zoho CRM alternatives
Pipedrive
Via integrationVisual pipeline CRM for sales teams
Price from: USD 14 per seat/month
HubSpot
Via integrationAll-in-one CRM with a free plan
Price from: USD 7 per seat/month
monday CRM
Via integrationVisual CRM built on the monday platform
Price from: USD 12 per seat/month
Freshsales
NativeCRM with built-in AI and WhatsApp
Price from: USD 9 per seat/month
Close
Via integrationCRM built for outbound sales and calling
Price from: USD 9 per seat/month
noCRM.io
Via integrationLead management without the busywork
Price from: USD 12 per seat/month
Clientify
NativeCRM and marketing with WhatsApp for LATAM and Spain
Price from: USD 39 per account/month
Kommo
NativeConversational CRM with official WhatsApp on every plan
Price from: USD 15 per seat/month
Salesforce
Via integrationThe enterprise CRM benchmark
Price from: USD 25 per seat/month
Whaticket
NativeMulti-agent WhatsApp inbox with chatbot
Price from: USD 39.20 per account/month
ManyContacts
NativeMulti-agent WhatsApp with sales funnels
Price from: USD 53 per account/month
Simla.com
NativeMessaging CRM on the official WhatsApp API
Price from: USD 79.20 per account/month
Frequently asked questions about Zoho CRM
›How much does Zoho CRM cost?
Zoho CRM has a free plan for up to 3 users. Paid plans range from Standard (USD 14 per user per month with annual billing) to Professional (USD 23), Enterprise (USD 40), and Ultimate (USD 52). Paying month to month, Standard costs USD 20.
›Does Zoho CRM integrate with WhatsApp?
Yes. It offers a native WhatsApp channel (Business Messaging) in its top editions, and on the other plans you can connect through third-party integrations such as Wati.
›Does Zoho CRM have a free plan?
Yes, Zoho CRM includes a free plan for up to 3 users. The paid plans can also be tried free for 15 days.