Simla.com vs Zoho CRM
Pricing and features verified in July 2026. Which one fits, based on your team size and how you sell.
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Simla.com
NativeMessaging CRM on the official WhatsApp API
Price from: USD 79.20 per account/month
Zoho CRM
Via integrationFull-featured CRM at an affordable price
Price from: USD 14 per seat/month
Our verdict
Simla.com is a messaging CRM: WhatsApp via Meta's official API (with a per-conversation cost), Instagram, and Facebook in one inbox with chatbots, priced per account: free for 1 user and USD 79.20 per month on Basic with 3 users. Zoho CRM is a complete traditional CRM priced per seat: free for up to 3 users and from USD 14 to USD 52 per user per month billed annually, with mature email, automations, and reports; WhatsApp via third parties.
If your business sells through conversation, an online store closing orders over chat, Simla is designed for exactly that flow. If you need a central customer system with processes, campaigns, and analytics, Zoho is more complete and cheaper per person as the team grows.
Simla.com and Zoho CRM side by side
| Feature | Simla.com Visit Simla.com | Zoho CRM Visit Zoho CRM |
|---|---|---|
| Price from | USD 79.20 per account/month | USD 14 per seat/month |
| Free plan | ||
| Free trial | 7 days | 15 days |
| Native Solo API oficial de Meta (conversaciones a tarifa Meta +10%); chatbots incluidos | Via integration Canal nativo (Business Messaging) en ediciones altas, a confirmar; terceros (Wati, etc.) en el resto | |
| Email sync | n/a | |
| Automations | ||
| Custom pipelines | ||
| Mobile app | ||
| Public API | n/a | |
| Reports and dashboards | ||
| Spanish interface | ||
| Portuguese interface |
How much would it cost your team?
USD 79.20per month
on the Básico plan · Por cuenta; 3 usuarios y 1 número de WhatsApp, extras con sliders
Estimate: the plan includes fewer users and extras are priced separately.
USD 70per month
on the Standard plan
USD list prices verified in July 2026. They can change: always confirm on the official site.
Pros and cons
Simla.com pros
- Free Inicio rápido plan for 1 user, with Facebook and Instagram included
- Meta's official API only: no unofficial methods that put your number at risk
- Chatbots included in the platform
- Per-account pricing with 3 users on the paid plans, not per individual seat
- Interface in Spanish
Simla.com cons
- WhatsApp conversations are billed at Meta's rate plus a 10% surcharge
- The free plan supports a single user with no option to add more
- No confirmed email sync or public API, and no Portuguese interface
- Funnels, orders, and triggers only appear on the Profesional plan (USD 119.20 per month annual)
Zoho CRM pros
- Free plan for up to 3 users
- Standard from USD 14 per user per month with annual billing
- Five editions to scale through: from Standard to Ultimate (USD 52 annual)
- Interface in Spanish and Portuguese
- 15-day free trial on the paid plans
Zoho CRM cons
- The native WhatsApp channel (Business Messaging) is reserved for the top editions; on the rest you have to rely on third parties such as Wati
- The gap between annual and monthly billing is significant: Standard goes from USD 14 to USD 20
- With five different editions, choosing the right plan requires carefully comparing what each one includes
Frequently asked questions
›How much does Simla.com cost?
There is a free plan for 1 user. The Básico plan costs USD 79.20 per month with annual billing (USD 99 monthly) per account, with 3 users and 1 WhatsApp number. The Profesional plan, with funnels, orders, and triggers, costs USD 119.20 per month with annual payment (USD 149 monthly).
›Does Simla.com integrate with WhatsApp?
Yes, exclusively through Meta's official API, with chatbots included. Keep in mind that conversations are billed at Meta's rate plus 10%.
›Does Simla.com have a free plan?
Yes. The Inicio rápido plan is free for 1 user and includes Facebook and Instagram, although it does not allow adding more users. There is also a 7-day free trial of the paid plans.
›How much does Zoho CRM cost?
Zoho CRM has a free plan for up to 3 users. Paid plans range from Standard (USD 14 per user per month with annual billing) to Professional (USD 23), Enterprise (USD 40), and Ultimate (USD 52). Paying month to month, Standard costs USD 20.
›Does Zoho CRM integrate with WhatsApp?
Yes. It offers a native WhatsApp channel (Business Messaging) in its top editions, and on the other plans you can connect through third-party integrations such as Wati.
›Does Zoho CRM have a free plan?
Yes, Zoho CRM includes a free plan for up to 3 users. The paid plans can also be tried free for 15 days.