Whaticket vs Zoho CRM
Pricing and features verified in July 2026. Which one fits, based on your team size and how you sell.
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Whaticket
NativeMulti-agent WhatsApp inbox with chatbot
Price from: USD 39.20 per account/month
Zoho CRM
Via integrationFull-featured CRM at an affordable price
Price from: USD 14 per seat/month
Our verdict
Whaticket and Zoho CRM complement each other more than they compete. Whaticket is a multi-agent WhatsApp inbox: USD 39.20 per month per account billed annually, 3 users, 1 connection, an AI chatbot, and up to 10 agents per number (unlimited with Meta's official API); it has no verified pipeline and no public API. Zoho CRM is a full CRM with a free plan for up to 3 users and editions from USD 14 to USD 52 per user per month, where WhatsApp requires third-party integrations.
If your urgent need is to stop losing chats and cover WhatsApp as a team, Whaticket is the direct solution. If you want to build the company's commercial foundation, with data, processes, and reports, Zoho CRM is the long-term choice.
Whaticket and Zoho CRM side by side
| Feature | Whaticket Visit Whaticket | Zoho CRM Visit Zoho CRM |
|---|---|---|
| Price from | USD 39.20 per account/month | USD 14 per seat/month |
| Free plan | ||
| Free trial | 14 days | 15 days |
| Native QR, WhatsApp Business y API oficial de Meta; hasta 10 agentes por número (ilimitado con API oficial); chatbot IA incluido | Via integration Canal nativo (Business Messaging) en ediciones altas, a confirmar; terceros (Wati, etc.) en el resto | |
| Email sync | n/a | |
| Automations | ||
| Custom pipelines | n/a | |
| Mobile app | ||
| Public API | n/a | |
| Reports and dashboards | ||
| Spanish interface | ||
| Portuguese interface |
How much would it cost your team?
USD 39.20per month
on the Basic plan · Por cuenta; 3 usuarios y 1 conexión de WhatsApp (extra: USD 20 c/u)
Estimate: the plan includes fewer users and extras are priced separately.
USD 70per month
on the Standard plan
USD list prices verified in July 2026. They can change: always confirm on the official site.
Pros and cons
Whaticket pros
- Up to 10 agents handling the same WhatsApp number (unlimited with the official API)
- AI chatbot included in the plans
- Per-account pricing: Basic at USD 39.20 per month with annual billing includes 3 users
- Flexible connection: QR, WhatsApp Business, or Meta's official API
- Interface in Spanish and Portuguese
Whaticket cons
- Not a full CRM: no email sync and no confirmed customizable pipelines
- Each plan includes a single WhatsApp connection; additional ones cost USD 20 each
- No confirmed public API for building your own integrations
Zoho CRM pros
- Free plan for up to 3 users
- Standard from USD 14 per user per month with annual billing
- Five editions to scale through: from Standard to Ultimate (USD 52 annual)
- Interface in Spanish and Portuguese
- 15-day free trial on the paid plans
Zoho CRM cons
- The native WhatsApp channel (Business Messaging) is reserved for the top editions; on the rest you have to rely on third parties such as Wati
- The gap between annual and monthly billing is significant: Standard goes from USD 14 to USD 20
- With five different editions, choosing the right plan requires carefully comparing what each one includes
Frequently asked questions
›How much does Whaticket cost?
The Basic plan costs USD 39.20 per month with annual billing (USD 49 monthly) and includes 3 users and 1 WhatsApp connection. The Pro plan costs USD 87.20 per month with annual payment (USD 109 monthly) with 8 users. Extra WhatsApp connections cost USD 20 each.
›Does Whaticket integrate with WhatsApp?
WhatsApp is its core: it connects via QR, WhatsApp Business, or Meta's official API, with up to 10 agents per number (unlimited using the official API) and an AI chatbot included.
›Does Whaticket have a free plan?
No, there is no free plan. Whaticket offers a 14-day free trial to test the inbox and the chatbot before paying.
›How much does Zoho CRM cost?
Zoho CRM has a free plan for up to 3 users. Paid plans range from Standard (USD 14 per user per month with annual billing) to Professional (USD 23), Enterprise (USD 40), and Ultimate (USD 52). Paying month to month, Standard costs USD 20.
›Does Zoho CRM integrate with WhatsApp?
Yes. It offers a native WhatsApp channel (Business Messaging) in its top editions, and on the other plans you can connect through third-party integrations such as Wati.
›Does Zoho CRM have a free plan?
Yes, Zoho CRM includes a free plan for up to 3 users. The paid plans can also be tried free for 15 days.