The best Salesforce alternatives
If Salesforce does not fit your budget, language or WhatsApp workflow, these are the options worth a look, with data verified in July 2026.
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About Salesforce
Salesforce is the enterprise benchmark for CRM: functional depth, a massive ecosystem, and plans that scale from the Starter Suite at USD 25 per user per month up to Agentforce 1 Sales at USD 550.
For mid-sized and large companies in Latin America and Spain with complex processes, it is the industry standard. For small teams it is usually overkill: nearly every plan is billed annually only, and WhatsApp is not solved out of the box in base Sales Cloud.
Salesforce pros
- The most complete CRM in the enterprise market, with five plan tiers to scale through
- An accessible Starter Suite: USD 25 per user per month, the only plan with a monthly billing option
- Enterprise-grade automations, pipelines, reporting, email, and a public API
- Interface in Spanish and Portuguese
Salesforce cons
- WhatsApp is not native in base Sales Cloud: it requires Service or Marketing Cloud Engagement, or third parties
- Except for Starter, every plan requires annual billing
- Prices scale fast: Enterprise at USD 175, Unlimited at USD 350, and Agentforce 1 Sales at USD 550 per user per month
- No free plan and no standardized trial published on its pricing page
Salesforce alternatives
Pipedrive
Via integrationVisual pipeline CRM for sales teams
Price from: USD 14 per seat/month
HubSpot
Via integrationAll-in-one CRM with a free plan
Price from: USD 7 per seat/month
Zoho CRM
Via integrationFull-featured CRM at an affordable price
Price from: USD 14 per seat/month
monday CRM
Via integrationVisual CRM built on the monday platform
Price from: USD 12 per seat/month
Freshsales
NativeCRM with built-in AI and WhatsApp
Price from: USD 9 per seat/month
Close
Via integrationCRM built for outbound sales and calling
Price from: USD 9 per seat/month
noCRM.io
Via integrationLead management without the busywork
Price from: USD 12 per seat/month
Clientify
NativeCRM and marketing with WhatsApp for LATAM and Spain
Price from: USD 39 per account/month
Kommo
NativeConversational CRM with official WhatsApp on every plan
Price from: USD 15 per seat/month
Whaticket
NativeMulti-agent WhatsApp inbox with chatbot
Price from: USD 39.20 per account/month
ManyContacts
NativeMulti-agent WhatsApp with sales funnels
Price from: USD 53 per account/month
Simla.com
NativeMessaging CRM on the official WhatsApp API
Price from: USD 79.20 per account/month
Frequently asked questions about Salesforce
›How much does Salesforce cost?
The Starter Suite costs USD 25 per user per month and is the only plan with a monthly payment option. It is followed by Pro Suite at USD 100, Enterprise at USD 175, Unlimited at USD 350, and Agentforce 1 Sales at USD 550, all per user per month with annual billing.
›Does Salesforce integrate with WhatsApp?
Not natively in base Sales Cloud. To get WhatsApp you need to add Service Cloud or Marketing Cloud Engagement, or turn to third-party integrations.
›Does Salesforce have a free plan?
No, Salesforce does not offer a free plan. Its entry option is the Starter Suite at USD 25 per user per month.