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Pipedrive vs Salesforce

Pricing and features verified in July 2026. Which one fits, based on your team size and how you sell.

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Pipedrive

Via integration

Visual pipeline CRM for sales teams

Price from: USD 14 per seat/month

Salesforce

Via integration

The enterprise CRM benchmark

Price from: USD 25 per seat/month

Our verdict

Pipedrive is the visual pipeline for SMBs: from USD 14 to USD 69 per user per month billed annually, setup in hours, and the option to pay month to month. Salesforce is the enterprise benchmark: Starter Suite at USD 25 as an accessible lure, but the real journey runs through Pro Suite at USD 100, Enterprise at USD 175, and Unlimited at USD 350, with annual billing and implementation projects on top.

For teams of 1 to 50 reps who want to close deals rather than administer software, Pipedrive delivers immediate value at a predictable cost. Salesforce wins when the company needs deep customization, corporate compliance, and integrations at scale, and can pay for the talent to maintain it.

Pipedrive and Salesforce side by side

Feature
Pipedrive
Visit Pipedrive
Salesforce
Visit Salesforce
Price fromUSD 14 per seat/monthUSD 25 per seat/month
Free plan
Free trial14 daysn/a
WhatsAppVia integration

Vía Marketplace (TimelinesAI, Twilio, etc.), en cualquier plan pago

Via integration

No nativo en Sales Cloud base; requiere Service/Marketing Cloud Engagement o terceros

Email sync
Automations
Custom pipelines
Mobile app
Public API
Reports and dashboards
Spanish interface
Portuguese interface

How much would it cost your team?

PipedriveCheapest for your team

USD 70per month

on the Lite plan

Salesforce

USD 125per month

on the Starter Suite plan · Único plan con opción de facturación mensual

USD list prices verified in July 2026. They can change: always confirm on the official site.

Pros and cons

Pipedrive pros

  • Visual, customizable pipeline on every plan
  • Competitive entry price: Lite plan from USD 14 per user per month with annual billing
  • Interface available in Spanish and Portuguese
  • Email sync, automations, reporting, and a public API included
  • 14-day free trial with no commitment

Pipedrive cons

  • No free plan, only a 14-day trial
  • WhatsApp is not native: it requires Marketplace integrations such as TimelinesAI or Twilio
  • Monthly pricing without an annual commitment climbs quickly: the Lite plan jumps from USD 14 to USD 24

Salesforce pros

  • The most complete CRM in the enterprise market, with five plan tiers to scale through
  • An accessible Starter Suite: USD 25 per user per month, the only plan with a monthly billing option
  • Enterprise-grade automations, pipelines, reporting, email, and a public API
  • Interface in Spanish and Portuguese

Salesforce cons

  • WhatsApp is not native in base Sales Cloud: it requires Service or Marketing Cloud Engagement, or third parties
  • Except for Starter, every plan requires annual billing
  • Prices scale fast: Enterprise at USD 175, Unlimited at USD 350, and Agentforce 1 Sales at USD 550 per user per month
  • No free plan and no standardized trial published on its pricing page

Frequently asked questions

How much does Pipedrive cost?

Pipedrive starts at USD 14 per user per month on the Lite plan with annual billing (USD 24 if paid month to month). The higher tiers are Growth (USD 24), Premium (USD 49), and Ultimate (USD 69), all per user per month with annual payment.

Does Pipedrive integrate with WhatsApp?

Yes, through Marketplace integrations such as TimelinesAI or Twilio, available on any paid plan. It does not include a native WhatsApp inbox of its own.

Does Pipedrive have a free plan?

No, Pipedrive does not have a free plan. It offers a 14-day free trial so you can evaluate any of its plans before paying.

How much does Salesforce cost?

The Starter Suite costs USD 25 per user per month and is the only plan with a monthly payment option. It is followed by Pro Suite at USD 100, Enterprise at USD 175, Unlimited at USD 350, and Agentforce 1 Sales at USD 550, all per user per month with annual billing.

Does Salesforce integrate with WhatsApp?

Not natively in base Sales Cloud. To get WhatsApp you need to add Service Cloud or Marketing Cloud Engagement, or turn to third-party integrations.

Does Salesforce have a free plan?

No, Salesforce does not offer a free plan. Its entry option is the Starter Suite at USD 25 per user per month.

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