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Close vs Salesforce

Pricing and features verified in July 2026. Which one fits, based on your team size and how you sell.

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Close

Via integration

CRM built for outbound sales and calling

Price from: USD 9 per seat/month

Salesforce

Via integration

The enterprise CRM benchmark

Price from: USD 25 per seat/month

Our verdict

Close is an agile, focused CRM; Salesforce, the enterprise platform by definition. Close charges from USD 9 (Solo) to USD 139 (Scale) per user per month and is optimized so outbound teams can call and write without friction, though only in English. Salesforce runs from USD 25 (Starter Suite) to USD 550 (Agentforce 1 Sales) per user per month, with annual billing on almost every plan and an implementation curve that usually calls for consultants.

A small or mid-sized sales team that lives on outbound gets more out of Close, with no implementation project in the way. Salesforce belongs in large organizations with complex processes, corporate integrations, and dedicated admins; there, Close falls short.

Close and Salesforce side by side

Feature
Close
Visit Close
Salesforce
Visit Salesforce
Price fromUSD 9 per seat/monthUSD 25 per seat/month
Free plan
Free trial14 daysn/a
WhatsAppVia integration

Click-to-chat nativo; sincronización real vía terceros (TimelinesAI, Zapier)

Via integration

No nativo en Sales Cloud base; requiere Service/Marketing Cloud Engagement o terceros

Email sync
Automations
Custom pipelines
Mobile app
Public API
Reports and dashboards
Spanish interface
Portuguese interface

How much would it cost your team?

CloseCheapest for your team

USD 45per month

on the Solo plan

Salesforce

USD 125per month

on the Starter Suite plan · Único plan con opción de facturación mensual

USD list prices verified in July 2026. They can change: always confirm on the official site.

Pros and cons

Close pros

  • Outbound-focused: calls and active selling at the core of the product
  • Solo plan from USD 9 per user per month with annual billing
  • Automations, email sync, custom pipelines, reporting, and a public API
  • 14-day free trial

Close cons

  • The interface is not available in Spanish or Portuguese
  • Limited WhatsApp: native click-to-chat, but real message sync depends on third parties such as TimelinesAI or Zapier
  • The higher tiers are expensive: Growth at USD 99 and Scale at USD 139 per user per month with annual payment
  • No free plan

Salesforce pros

  • The most complete CRM in the enterprise market, with five plan tiers to scale through
  • An accessible Starter Suite: USD 25 per user per month, the only plan with a monthly billing option
  • Enterprise-grade automations, pipelines, reporting, email, and a public API
  • Interface in Spanish and Portuguese

Salesforce cons

  • WhatsApp is not native in base Sales Cloud: it requires Service or Marketing Cloud Engagement, or third parties
  • Except for Starter, every plan requires annual billing
  • Prices scale fast: Enterprise at USD 175, Unlimited at USD 350, and Agentforce 1 Sales at USD 550 per user per month
  • No free plan and no standardized trial published on its pricing page

Frequently asked questions

How much does Close cost?

Close starts at USD 9 per user per month on the Solo plan with annual billing (USD 19 monthly). It is followed by Essentials at USD 35, Growth at USD 99, and Scale at USD 139 per user per month with annual payment.

Does Close integrate with WhatsApp?

Partially. It includes native click-to-chat to open conversations, but truly syncing messages into the CRM requires third-party tools such as TimelinesAI or Zapier.

Does Close have a free plan?

No, Close does not offer a free plan. You can try any of its plans free for 14 days.

How much does Salesforce cost?

The Starter Suite costs USD 25 per user per month and is the only plan with a monthly payment option. It is followed by Pro Suite at USD 100, Enterprise at USD 175, Unlimited at USD 350, and Agentforce 1 Sales at USD 550, all per user per month with annual billing.

Does Salesforce integrate with WhatsApp?

Not natively in base Sales Cloud. To get WhatsApp you need to add Service Cloud or Marketing Cloud Engagement, or turn to third-party integrations.

Does Salesforce have a free plan?

No, Salesforce does not offer a free plan. Its entry option is the Starter Suite at USD 25 per user per month.

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