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monday CRM vs Salesforce

Pricing and features verified in July 2026. Which one fits, based on your team size and how you sell.

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monday CRM

Via integration

Visual CRM built on the monday platform

Price from: USD 12 per seat/month

Salesforce

Via integration

The enterprise CRM benchmark

Price from: USD 25 per seat/month

Our verdict

monday CRM targets teams that want visual order without consultants: Basic at USD 12 and Pro at USD 28 per user per month billed annually, always with a 3-seat minimum. Salesforce is another dimension: Starter Suite at USD 25 looks accessible, but the natural path runs through Pro Suite at USD 100 and Enterprise at USD 175, with implementations that usually require partners. In neither is WhatsApp native to the base CRM.

For SMBs and mid-sized teams that want results in weeks, monday CRM delivers 80% of the value at a fraction of the cost. Salesforce is reserved for organizations with complex processes, compliance requirements, and the budget to exploit its depth.

monday CRM and Salesforce side by side

Feature
monday CRM
Visit monday CRM
Salesforce
Visit Salesforce
Price fromUSD 12 per seat/monthUSD 25 per seat/month
Free plan
Free trial14 daysn/a
WhatsAppVia integration

Vía Marketplace (TimelinesAI, Eazybe), en planes pagos

Via integration

No nativo en Sales Cloud base; requiere Service/Marketing Cloud Engagement o terceros

Email sync
Automations
Custom pipelines
Mobile app
Public API
Reports and dashboards
Spanish interface
Portuguese interface

How much would it cost your team?

monday CRMCheapest for your team

USD 60per month

on the Basic plan · Mínimo 3 asientos

Salesforce

USD 125per month

on the Starter Suite plan · Único plan con opción de facturación mensual

USD list prices verified in July 2026. They can change: always confirm on the official site.

Pros and cons

monday CRM pros

  • Basic from USD 12 per user per month with annual billing
  • Visual, customizable experience inherited from the monday platform
  • Automations, custom pipelines, reporting, and a public API included
  • Interface in Spanish and Portuguese
  • 14-day free trial

monday CRM cons

  • Every plan requires a minimum of 3 seats: the real starting cost is around USD 36 per month
  • No free plan
  • WhatsApp only through Marketplace integrations (TimelinesAI, Eazybe) on paid plans
  • The Ultimate plan has no published price: you have to request a quote

Salesforce pros

  • The most complete CRM in the enterprise market, with five plan tiers to scale through
  • An accessible Starter Suite: USD 25 per user per month, the only plan with a monthly billing option
  • Enterprise-grade automations, pipelines, reporting, email, and a public API
  • Interface in Spanish and Portuguese

Salesforce cons

  • WhatsApp is not native in base Sales Cloud: it requires Service or Marketing Cloud Engagement, or third parties
  • Except for Starter, every plan requires annual billing
  • Prices scale fast: Enterprise at USD 175, Unlimited at USD 350, and Agentforce 1 Sales at USD 550 per user per month
  • No free plan and no standardized trial published on its pricing page

Frequently asked questions

How much does monday CRM cost?

Plans range from Basic (USD 12 per user per month with annual billing) to Standard (USD 17) and Pro (USD 28); Ultimate is priced by custom quote. All plans require a minimum of 3 seats, so the initial bill starts at around USD 36 per month.

Does monday CRM integrate with WhatsApp?

Yes, through Marketplace integrations such as TimelinesAI or Eazybe, available on the paid plans. It does not include native WhatsApp.

Does monday CRM have a free plan?

It has no free plan. It offers a 14-day free trial to evaluate the platform before subscribing.

How much does Salesforce cost?

The Starter Suite costs USD 25 per user per month and is the only plan with a monthly payment option. It is followed by Pro Suite at USD 100, Enterprise at USD 175, Unlimited at USD 350, and Agentforce 1 Sales at USD 550, all per user per month with annual billing.

Does Salesforce integrate with WhatsApp?

Not natively in base Sales Cloud. To get WhatsApp you need to add Service Cloud or Marketing Cloud Engagement, or turn to third-party integrations.

Does Salesforce have a free plan?

No, Salesforce does not offer a free plan. Its entry option is the Starter Suite at USD 25 per user per month.

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