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Salesforce vs Simla.com

Pricing and features verified in July 2026. Which one fits, based on your team size and how you sell.

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Salesforce

Via integration

The enterprise CRM benchmark

Price from: USD 25 per seat/month

Simla.com

Native

Messaging CRM on the official WhatsApp API

Price from: USD 79.20 per account/month

Our verdict

Salesforce is corporate infrastructure: from USD 25 per user per month on Starter Suite to USD 350 on Unlimited, annual billing, and WhatsApp only through Service or Marketing Cloud Engagement or third-party solutions. Simla is a messaging CRM for Latin America: per-account pricing, a free 1-user plan, Basic at USD 79.20 per month with 3 users, and WhatsApp via Meta's official API with a per-conversation cost (Meta's rate plus 10%).

A store or sales team that sells over chat gets from Simla in a week what would demand months and a consulting budget on Salesforce. Salesforce belongs to large organizations that need auditable processes, complex integrations, and global scale.

Salesforce and Simla.com side by side

Feature
Salesforce
Visit Salesforce
Simla.com
Visit Simla.com
Price fromUSD 25 per seat/monthUSD 79.20 per account/month
Free plan
Free trialn/a7 days
WhatsAppVia integration

No nativo en Sales Cloud base; requiere Service/Marketing Cloud Engagement o terceros

Native

Solo API oficial de Meta (conversaciones a tarifa Meta +10%); chatbots incluidos

Email syncn/a
Automations
Custom pipelines
Mobile app
Public APIn/a
Reports and dashboards
Spanish interface
Portuguese interface

How much would it cost your team?

Salesforce

USD 125per month

on the Starter Suite plan · Único plan con opción de facturación mensual

Simla.comCheapest for your team

USD 79.20per month

on the Básico plan · Por cuenta; 3 usuarios y 1 número de WhatsApp, extras con sliders

Estimate: the plan includes fewer users and extras are priced separately.

USD list prices verified in July 2026. They can change: always confirm on the official site.

Pros and cons

Salesforce pros

  • The most complete CRM in the enterprise market, with five plan tiers to scale through
  • An accessible Starter Suite: USD 25 per user per month, the only plan with a monthly billing option
  • Enterprise-grade automations, pipelines, reporting, email, and a public API
  • Interface in Spanish and Portuguese

Salesforce cons

  • WhatsApp is not native in base Sales Cloud: it requires Service or Marketing Cloud Engagement, or third parties
  • Except for Starter, every plan requires annual billing
  • Prices scale fast: Enterprise at USD 175, Unlimited at USD 350, and Agentforce 1 Sales at USD 550 per user per month
  • No free plan and no standardized trial published on its pricing page

Simla.com pros

  • Free Inicio rápido plan for 1 user, with Facebook and Instagram included
  • Meta's official API only: no unofficial methods that put your number at risk
  • Chatbots included in the platform
  • Per-account pricing with 3 users on the paid plans, not per individual seat
  • Interface in Spanish

Simla.com cons

  • WhatsApp conversations are billed at Meta's rate plus a 10% surcharge
  • The free plan supports a single user with no option to add more
  • No confirmed email sync or public API, and no Portuguese interface
  • Funnels, orders, and triggers only appear on the Profesional plan (USD 119.20 per month annual)

Frequently asked questions

How much does Salesforce cost?

The Starter Suite costs USD 25 per user per month and is the only plan with a monthly payment option. It is followed by Pro Suite at USD 100, Enterprise at USD 175, Unlimited at USD 350, and Agentforce 1 Sales at USD 550, all per user per month with annual billing.

Does Salesforce integrate with WhatsApp?

Not natively in base Sales Cloud. To get WhatsApp you need to add Service Cloud or Marketing Cloud Engagement, or turn to third-party integrations.

Does Salesforce have a free plan?

No, Salesforce does not offer a free plan. Its entry option is the Starter Suite at USD 25 per user per month.

How much does Simla.com cost?

There is a free plan for 1 user. The Básico plan costs USD 79.20 per month with annual billing (USD 99 monthly) per account, with 3 users and 1 WhatsApp number. The Profesional plan, with funnels, orders, and triggers, costs USD 119.20 per month with annual payment (USD 149 monthly).

Does Simla.com integrate with WhatsApp?

Yes, exclusively through Meta's official API, with chatbots included. Keep in mind that conversations are billed at Meta's rate plus 10%.

Does Simla.com have a free plan?

Yes. The Inicio rápido plan is free for 1 user and includes Facebook and Instagram, although it does not allow adding more users. There is also a 7-day free trial of the paid plans.

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