Kommo vs Whaticket
Pricing and features verified in July 2026. Which one fits, based on your team size and how you sell.
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Kommo
NativeConversational CRM with official WhatsApp on every plan
Price from: USD 15 per seat/month
Whaticket
NativeMulti-agent WhatsApp inbox with chatbot
Price from: USD 39.20 per account/month
Our verdict
Whaticket is a multi-agent WhatsApp inbox, plain and simple: USD 39.20 per month per account billed annually, 3 users and 1 connection included, an AI chatbot, and connection via QR or Meta's official API. It has no verified pipeline, no email sync, and no public API. Kommo is a full CRM that also includes the official WhatsApp API in every plan from USD 15 per user, with a minimum six-month billing commitment.
For a support or service team that only needs to distribute chats among agents, Whaticket costs less than 3 Kommo seats and does the job. For selling with stages, follow-up, and automations on top of WhatsApp, Kommo is the real CRM of this pair.
Kommo and Whaticket side by side
| Feature | Kommo Visit Kommo | Whaticket Visit Whaticket |
|---|---|---|
| Price from | USD 15 per seat/month | USD 39.20 per account/month |
| Free plan | ||
| Free trial | 14 days | 14 days |
| Native API oficial de WhatsApp Business en todos los planes; plantillas, Flows, catálogos y botones | Native QR, WhatsApp Business y API oficial de Meta; hasta 10 agentes por número (ilimitado con API oficial); chatbot IA incluido | |
| Email sync | n/a | |
| Automations | ||
| Custom pipelines | n/a | |
| Mobile app | ||
| Public API | n/a | |
| Reports and dashboards | ||
| Spanish interface | ||
| Portuguese interface |
How much would it cost your team?
USD 75per month
on the Base plan · Facturación mínima semestral; 1 número de WhatsApp incluido
USD 39.20per month
on the Basic plan · Por cuenta; 3 usuarios y 1 conexión de WhatsApp (extra: USD 20 c/u)
Estimate: the plan includes fewer users and extras are priced separately.
USD list prices verified in July 2026. They can change: always confirm on the official site.
Pros and cons
Kommo pros
- Official WhatsApp Business API included in every plan, with templates, Flows, catalogs, and buttons
- Base from USD 15 per user per month, an accessible price for a conversational CRM
- Interface in Spanish and Portuguese
- WhatsApp numbers scale by plan: 1 on Base, 3 on Advanced, and unlimited on Pro
- Automations, custom pipelines, reporting, and a public API included
Kommo cons
- Minimum six-month billing: there is no month-to-month payment option
- No free plan, only a 14-day trial
- The Base plan includes a single WhatsApp number; for more you have to upgrade
Whaticket pros
- Up to 10 agents handling the same WhatsApp number (unlimited with the official API)
- AI chatbot included in the plans
- Per-account pricing: Basic at USD 39.20 per month with annual billing includes 3 users
- Flexible connection: QR, WhatsApp Business, or Meta's official API
- Interface in Spanish and Portuguese
Whaticket cons
- Not a full CRM: no email sync and no confirmed customizable pipelines
- Each plan includes a single WhatsApp connection; additional ones cost USD 20 each
- No confirmed public API for building your own integrations
Frequently asked questions
›How much does Kommo cost?
Kommo costs USD 15 per user per month on the Base plan, USD 25 on Advanced, and USD 45 on Pro; Enterprise is priced by custom quote. In every case the minimum billing period is six months, with no monthly payment option.
›Does Kommo integrate with WhatsApp?
Yes, it is its specialty: it includes the official WhatsApp Business API in every plan, with templates, Flows, catalogs, and buttons. The Base plan comes with 1 number, Advanced with 3, and Pro with unlimited numbers.
›Does Kommo have a free plan?
There is no free plan. Kommo offers a 14-day free trial; after that, subscriptions are billed with a six-month minimum.
›How much does Whaticket cost?
The Basic plan costs USD 39.20 per month with annual billing (USD 49 monthly) and includes 3 users and 1 WhatsApp connection. The Pro plan costs USD 87.20 per month with annual payment (USD 109 monthly) with 8 users. Extra WhatsApp connections cost USD 20 each.
›Does Whaticket integrate with WhatsApp?
WhatsApp is its core: it connects via QR, WhatsApp Business, or Meta's official API, with up to 10 agents per number (unlimited using the official API) and an AI chatbot included.
›Does Whaticket have a free plan?
No, there is no free plan. Whaticket offers a 14-day free trial to test the inbox and the chatbot before paying.