Freshsales vs Simla.com
Pricing and features verified in July 2026. Which one fits, based on your team size and how you sell.
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Freshsales
NativeCRM with built-in AI and WhatsApp
Price from: USD 9 per seat/month
Simla.com
NativeMessaging CRM on the official WhatsApp API
Price from: USD 79.20 per account/month
Our verdict
Freshsales is a sales CRM with WhatsApp as one channel; Simla.com is a messaging inbox with some CRM around it. Freshsales charges per seat from USD 9 per month (Growth, annual billing) and includes email, automations, and AI. Simla charges per account (Basic USD 99/month with 3 users) and works only with Meta's official API, adding Meta's per-conversation cost plus 10%; funnels arrive in the USD 149 Professional plan.
If you manage a sales process with stages, forecasting, and email, Freshsales is more CRM for far less money. Simla makes sense for chat-driven support and sales operations that prioritize the shared inbox over the pipeline, and its free 1-user plan lets you try it risk-free.
Freshsales and Simla.com side by side
| Feature | Freshsales Visit Freshsales | Simla.com Visit Simla.com |
|---|---|---|
| Price from | USD 9 per seat/month | USD 79.20 per account/month |
| Free plan | ||
| Free trial | 21 days | 7 days |
| Native Integración nativa de Freshworks (WhatsApp Business vía Freshchat), plantillas desde Growth | Native Solo API oficial de Meta (conversaciones a tarifa Meta +10%); chatbots incluidos | |
| Email sync | n/a | |
| Automations | ||
| Custom pipelines | ||
| Mobile app | ||
| Public API | n/a | |
| Reports and dashboards | ||
| Spanish interface | ||
| Portuguese interface |
How much would it cost your team?
USD 45per month
on the Growth plan
USD 79.20per month
on the Básico plan · Por cuenta; 3 usuarios y 1 número de WhatsApp, extras con sliders
Estimate: the plan includes fewer users and extras are priced separately.
USD list prices verified in July 2026. They can change: always confirm on the official site.
Pros and cons
Freshsales pros
- Growth from USD 9 per user per month with annual billing, one of the lowest entry prices around
- Native WhatsApp Business via Freshchat, with templates from the Growth plan up
- 21-day free trial, longer than the market standard
- Email, automations, custom pipelines, reporting, and an API included
- Interface in Spanish and Portuguese
Freshsales cons
- No free plan
- The jump from Growth to Pro is a big one: from USD 9 to USD 39 per user per month
- Only three plans: less granularity for scaling than other suites
Simla.com pros
- Free Inicio rápido plan for 1 user, with Facebook and Instagram included
- Meta's official API only: no unofficial methods that put your number at risk
- Chatbots included in the platform
- Per-account pricing with 3 users on the paid plans, not per individual seat
- Interface in Spanish
Simla.com cons
- WhatsApp conversations are billed at Meta's rate plus a 10% surcharge
- The free plan supports a single user with no option to add more
- No confirmed email sync or public API, and no Portuguese interface
- Funnels, orders, and triggers only appear on the Profesional plan (USD 119.20 per month annual)
Frequently asked questions
›How much does Freshsales cost?
Freshsales starts at USD 9 per user per month on the Growth plan with annual billing (USD 11 monthly). It is followed by Pro at USD 39 and Enterprise at USD 59 per user per month with annual payment.
›Does Freshsales integrate with WhatsApp?
Yes, and it is one of its strong points: it ships with native WhatsApp Business integration through Freshchat, with message templates available from the Growth plan.
›Does Freshsales have a free plan?
It does not offer a free plan, but it does include a 21-day free trial, one of the longest among the CRMs in this comparison.
›How much does Simla.com cost?
There is a free plan for 1 user. The Básico plan costs USD 79.20 per month with annual billing (USD 99 monthly) per account, with 3 users and 1 WhatsApp number. The Profesional plan, with funnels, orders, and triggers, costs USD 119.20 per month with annual payment (USD 149 monthly).
›Does Simla.com integrate with WhatsApp?
Yes, exclusively through Meta's official API, with chatbots included. Keep in mind that conversations are billed at Meta's rate plus 10%.
›Does Simla.com have a free plan?
Yes. The Inicio rápido plan is free for 1 user and includes Facebook and Instagram, although it does not allow adding more users. There is also a 7-day free trial of the paid plans.