Compara.tools

Close vs Freshsales

Pricing and features verified in July 2026. Which one fits, based on your team size and how you sell.

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Close

Via integration

CRM built for outbound sales and calling

Price from: USD 9 per seat/month

Freshsales

Native

CRM with built-in AI and WhatsApp

Price from: USD 9 per seat/month

Our verdict

Close is an outbound machine: built for teams that cold call and cold email all day, but with no Spanish interface and steep pricing (Essentials USD 35, Growth USD 99, Scale USD 139 per user per month billed annually). Freshsales starts at USD 9 (Growth), offers interfaces in Spanish and Portuguese, built-in AI, and native WhatsApp via Freshchat.

If you run an English-speaking SDR team whose job is call volume and email sequences, Close justifies its price. For a sales team in Latin America that handles leads over WhatsApp and needs everyone to understand the tool, Freshsales is the practical choice: it costs a fraction and speaks your language.

Close and Freshsales side by side

Feature
Close
Visit Close
Freshsales
Visit Freshsales
Price fromUSD 9 per seat/monthUSD 9 per seat/month
Free plan
Free trial14 days21 days
WhatsAppVia integration

Click-to-chat nativo; sincronización real vía terceros (TimelinesAI, Zapier)

Native

Integración nativa de Freshworks (WhatsApp Business vía Freshchat), plantillas desde Growth

Email sync
Automations
Custom pipelines
Mobile app
Public API
Reports and dashboards
Spanish interface
Portuguese interface

How much would it cost your team?

CloseCheapest for your team

USD 45per month

on the Solo plan

FreshsalesCheapest for your team

USD 45per month

on the Growth plan

USD list prices verified in July 2026. They can change: always confirm on the official site.

Pros and cons

Close pros

  • Outbound-focused: calls and active selling at the core of the product
  • Solo plan from USD 9 per user per month with annual billing
  • Automations, email sync, custom pipelines, reporting, and a public API
  • 14-day free trial

Close cons

  • The interface is not available in Spanish or Portuguese
  • Limited WhatsApp: native click-to-chat, but real message sync depends on third parties such as TimelinesAI or Zapier
  • The higher tiers are expensive: Growth at USD 99 and Scale at USD 139 per user per month with annual payment
  • No free plan

Freshsales pros

  • Growth from USD 9 per user per month with annual billing, one of the lowest entry prices around
  • Native WhatsApp Business via Freshchat, with templates from the Growth plan up
  • 21-day free trial, longer than the market standard
  • Email, automations, custom pipelines, reporting, and an API included
  • Interface in Spanish and Portuguese

Freshsales cons

  • No free plan
  • The jump from Growth to Pro is a big one: from USD 9 to USD 39 per user per month
  • Only three plans: less granularity for scaling than other suites

Frequently asked questions

How much does Close cost?

Close starts at USD 9 per user per month on the Solo plan with annual billing (USD 19 monthly). It is followed by Essentials at USD 35, Growth at USD 99, and Scale at USD 139 per user per month with annual payment.

Does Close integrate with WhatsApp?

Partially. It includes native click-to-chat to open conversations, but truly syncing messages into the CRM requires third-party tools such as TimelinesAI or Zapier.

Does Close have a free plan?

No, Close does not offer a free plan. You can try any of its plans free for 14 days.

How much does Freshsales cost?

Freshsales starts at USD 9 per user per month on the Growth plan with annual billing (USD 11 monthly). It is followed by Pro at USD 39 and Enterprise at USD 59 per user per month with annual payment.

Does Freshsales integrate with WhatsApp?

Yes, and it is one of its strong points: it ships with native WhatsApp Business integration through Freshchat, with message templates available from the Growth plan.

Does Freshsales have a free plan?

It does not offer a free plan, but it does include a 21-day free trial, one of the longest among the CRMs in this comparison.

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