monday CRM vs Whaticket
Pricing and features verified in July 2026. Which one fits, based on your team size and how you sell.
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monday CRM
Via integrationVisual CRM built on the monday platform
Price from: USD 12 per seat/month
Whaticket
NativeMulti-agent WhatsApp inbox with chatbot
Price from: USD 39.20 per account/month
Our verdict
Whaticket is a multi-agent WhatsApp inbox with an AI chatbot: USD 39.20 per month per account billed annually, 3 users and 1 connection included, connection via QR or Meta's official API. It has no verified pipeline and no email sync. monday CRM is the opposite: pipelines, automations, and reports from USD 12 per user per month with a 3-seat minimum, but WhatsApp only through third parties from the marketplace.
For high-volume WhatsApp support with several agents on the same number, Whaticket does the job for less total money. For managing deals with stages, owners, and metrics, monday CRM is the serious tool; they can even coexist, each on its own front.
monday CRM and Whaticket side by side
| Feature | monday CRM Visit monday CRM | Whaticket Visit Whaticket |
|---|---|---|
| Price from | USD 12 per seat/month | USD 39.20 per account/month |
| Free plan | ||
| Free trial | 14 days | 14 days |
| Via integration Vía Marketplace (TimelinesAI, Eazybe), en planes pagos | Native QR, WhatsApp Business y API oficial de Meta; hasta 10 agentes por número (ilimitado con API oficial); chatbot IA incluido | |
| Email sync | n/a | |
| Automations | ||
| Custom pipelines | n/a | |
| Mobile app | ||
| Public API | n/a | |
| Reports and dashboards | ||
| Spanish interface | ||
| Portuguese interface |
How much would it cost your team?
USD 60per month
on the Basic plan · Mínimo 3 asientos
USD 39.20per month
on the Basic plan · Por cuenta; 3 usuarios y 1 conexión de WhatsApp (extra: USD 20 c/u)
Estimate: the plan includes fewer users and extras are priced separately.
USD list prices verified in July 2026. They can change: always confirm on the official site.
Pros and cons
monday CRM pros
- Basic from USD 12 per user per month with annual billing
- Visual, customizable experience inherited from the monday platform
- Automations, custom pipelines, reporting, and a public API included
- Interface in Spanish and Portuguese
- 14-day free trial
monday CRM cons
- Every plan requires a minimum of 3 seats: the real starting cost is around USD 36 per month
- No free plan
- WhatsApp only through Marketplace integrations (TimelinesAI, Eazybe) on paid plans
- The Ultimate plan has no published price: you have to request a quote
Whaticket pros
- Up to 10 agents handling the same WhatsApp number (unlimited with the official API)
- AI chatbot included in the plans
- Per-account pricing: Basic at USD 39.20 per month with annual billing includes 3 users
- Flexible connection: QR, WhatsApp Business, or Meta's official API
- Interface in Spanish and Portuguese
Whaticket cons
- Not a full CRM: no email sync and no confirmed customizable pipelines
- Each plan includes a single WhatsApp connection; additional ones cost USD 20 each
- No confirmed public API for building your own integrations
Frequently asked questions
›How much does monday CRM cost?
Plans range from Basic (USD 12 per user per month with annual billing) to Standard (USD 17) and Pro (USD 28); Ultimate is priced by custom quote. All plans require a minimum of 3 seats, so the initial bill starts at around USD 36 per month.
›Does monday CRM integrate with WhatsApp?
Yes, through Marketplace integrations such as TimelinesAI or Eazybe, available on the paid plans. It does not include native WhatsApp.
›Does monday CRM have a free plan?
It has no free plan. It offers a 14-day free trial to evaluate the platform before subscribing.
›How much does Whaticket cost?
The Basic plan costs USD 39.20 per month with annual billing (USD 49 monthly) and includes 3 users and 1 WhatsApp connection. The Pro plan costs USD 87.20 per month with annual payment (USD 109 monthly) with 8 users. Extra WhatsApp connections cost USD 20 each.
›Does Whaticket integrate with WhatsApp?
WhatsApp is its core: it connects via QR, WhatsApp Business, or Meta's official API, with up to 10 agents per number (unlimited using the official API) and an AI chatbot included.
›Does Whaticket have a free plan?
No, there is no free plan. Whaticket offers a 14-day free trial to test the inbox and the chatbot before paying.