Pipedrive vs Whaticket
Pricing and features verified in July 2026. Which one fits, based on your team size and how you sell.
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Pipedrive
Via integrationVisual pipeline CRM for sales teams
Price from: USD 14 per seat/month
Whaticket
NativeMulti-agent WhatsApp inbox with chatbot
Price from: USD 39.20 per account/month
Our verdict
They are not competing for the same job. Pipedrive is a per-seat sales CRM (USD 14 to USD 69 per month billed annually) with a pipeline, forecasts, and email sync. Whaticket is a per-account multi-agent WhatsApp inbox: USD 39.20 per month with 3 users, 1 connection, an AI chatbot, and connection via QR or Meta's official API, but with no verified pipeline, no email, and no public API.
If you need to manage deals with stages and metrics, Pipedrive is the only real option in this pair. If what is overwhelming you is the business WhatsApp and you just want several people handling it in an orderly way, Whaticket solves it for less than 2 Pipedrive Growth seats cost.
Pipedrive and Whaticket side by side
| Feature | Pipedrive Visit Pipedrive | Whaticket Visit Whaticket |
|---|---|---|
| Price from | USD 14 per seat/month | USD 39.20 per account/month |
| Free plan | ||
| Free trial | 14 days | 14 days |
| Via integration Vía Marketplace (TimelinesAI, Twilio, etc.), en cualquier plan pago | Native QR, WhatsApp Business y API oficial de Meta; hasta 10 agentes por número (ilimitado con API oficial); chatbot IA incluido | |
| Email sync | n/a | |
| Automations | ||
| Custom pipelines | n/a | |
| Mobile app | ||
| Public API | n/a | |
| Reports and dashboards | ||
| Spanish interface | ||
| Portuguese interface |
How much would it cost your team?
USD 70per month
on the Lite plan
USD 39.20per month
on the Basic plan · Por cuenta; 3 usuarios y 1 conexión de WhatsApp (extra: USD 20 c/u)
Estimate: the plan includes fewer users and extras are priced separately.
USD list prices verified in July 2026. They can change: always confirm on the official site.
Pros and cons
Pipedrive pros
- Visual, customizable pipeline on every plan
- Competitive entry price: Lite plan from USD 14 per user per month with annual billing
- Interface available in Spanish and Portuguese
- Email sync, automations, reporting, and a public API included
- 14-day free trial with no commitment
Pipedrive cons
- No free plan, only a 14-day trial
- WhatsApp is not native: it requires Marketplace integrations such as TimelinesAI or Twilio
- Monthly pricing without an annual commitment climbs quickly: the Lite plan jumps from USD 14 to USD 24
Whaticket pros
- Up to 10 agents handling the same WhatsApp number (unlimited with the official API)
- AI chatbot included in the plans
- Per-account pricing: Basic at USD 39.20 per month with annual billing includes 3 users
- Flexible connection: QR, WhatsApp Business, or Meta's official API
- Interface in Spanish and Portuguese
Whaticket cons
- Not a full CRM: no email sync and no confirmed customizable pipelines
- Each plan includes a single WhatsApp connection; additional ones cost USD 20 each
- No confirmed public API for building your own integrations
Frequently asked questions
›How much does Pipedrive cost?
Pipedrive starts at USD 14 per user per month on the Lite plan with annual billing (USD 24 if paid month to month). The higher tiers are Growth (USD 24), Premium (USD 49), and Ultimate (USD 69), all per user per month with annual payment.
›Does Pipedrive integrate with WhatsApp?
Yes, through Marketplace integrations such as TimelinesAI or Twilio, available on any paid plan. It does not include a native WhatsApp inbox of its own.
›Does Pipedrive have a free plan?
No, Pipedrive does not have a free plan. It offers a 14-day free trial so you can evaluate any of its plans before paying.
›How much does Whaticket cost?
The Basic plan costs USD 39.20 per month with annual billing (USD 49 monthly) and includes 3 users and 1 WhatsApp connection. The Pro plan costs USD 87.20 per month with annual payment (USD 109 monthly) with 8 users. Extra WhatsApp connections cost USD 20 each.
›Does Whaticket integrate with WhatsApp?
WhatsApp is its core: it connects via QR, WhatsApp Business, or Meta's official API, with up to 10 agents per number (unlimited using the official API) and an AI chatbot included.
›Does Whaticket have a free plan?
No, there is no free plan. Whaticket offers a 14-day free trial to test the inbox and the chatbot before paying.